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Location: UK

Privacy Policy

Your privacy is very important to us. This privacy policy describes the information Printmehappy.com gathers, how we share that information and what we do to protect your information.

Following is a brief overview of the highlights of our privacy policy. Please click here for the full privacy policy.

  • How do we share your information with others? – Printmehappy.com shares the information we collect in order to facilitate business purchasing transactions between buyers and suppliers. Information collected from buyers who submit Requests for Quotes is shared with suppliers on Printmehappy.com site so they can provide the requested price quotes more accurately. Similarly, buyers are provided information regarding each supplier who have provided bids on their request. More Details.

  • The information we gather? – Printmehappy.com is sensitive to the privacy concerns of our users and only collects data that is essential to continue our service. Printmehappy.com does not collect any personally identifiable information when you browse through our site. In order to use our Request for Quotes service as a buyer or supplier, Printmehappy.com requires that you you register and provide information necessary to allow us to open your account. More Details.

  • How do we use your information? – Printmehappy.com uses the information you provide in order to connect buyers and suppliers both printers and designers or advertising companies using our Request for Quotes service. Printmehappy.com also uses the information we gather to send you email communications about status of your open requests for quotes and about Printmehappy.com services. More Details.

  • How do we keep your information secure? – Printmehappy.com makes every effort to protect and safeguard the information we collect by adhering to current industry standard data security practices. More Details.

  • Account information and preferences – Printmehappy.com provides a number of ways for you to manage your personal information, including updating your account and contact information, changing your account password, and changing your notification preferences. You may opt out of email communications from Printmehappy at any time after the completion of the request for quotes process. More Details.

If you have questions or concerns regarding Printmehappy.com's privacy policy, please contact Printmehappy.com by email at customercare@printmehappy.com. Use of the site indicates agreement with the Privacy Policy. This Privacy Policy was last updated on 2 October 2006.


WHAT INFORMATION DO WE GATHER?
Printmehappy.com gathers information for the purpose of matching buyers with relevant suppliers and to personalize and continually improve your experience with us. We recognize that your information is sensitive and restrict our collection of it to the critical data needed to deliver a superior experience, both to buyers and suppliers.

As a visitor to our site, you can browse our pages without having any personally identifiable information revealed about you. Information we automatically collect via industry standard web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address. We may also track the effectiveness of various promotions through the use of data collection devices known as "cookies." Cookies contain specific pieces of information on your computer hard drive, and can be set to store information during a visit or for a longer period of time. Our cookies are not tied to personally identifiable information.

As a buyer using our Request for Quotes service, you need to provide additional information so Printmehappy.com can authenticate you as a genuine company or a buyer. This includes contact information, basic demographic information, and your printing or designing requirements. The information collected varies according to the different purchasing categories and can be viewed by visiting the different forms located throughout our site. We will also ask you for feedback about our service, which is collected and stored to allow us to continually improve our offerings.

Cookies are also used to help streamline your experience on the site, automatically logging you in during future visits, for example. You are free to disable cookies at any time if your browser permits. However, by doing so, you may not be able to utilize certain features of our site. If you are unable to submit a Request for Quotes while having cookies disabled, please contact our Customer Care department at 0870 8965852.

As a supplier using our Request for Quotes service, you must provide information that allows us to deliver our service to you. This includes your contact information, information about your company, services offered, and billing information. It should be noted that we do not store any payment information including bank accounts and credit cards on our site.

As a visitor signing up for our newsletters, or other content, you will need to provide your contact information. Additionally, demographic information may be requested of you in order to provide a more customized experience. The specific information requested varies according to the different types of content requested by you.


HOW DO WE USE YOUR INFORMATION?
Printmehappy.com primarily uses the information we gather to put buyers and sellers into contact with one another and to improve your experience on our site through analysis and communication.

Request for Quotes. Buyers or suppliers who utilise our Request for Quotes service receive emails from us to facilitate the transaction. You cannot opt out of emails that are necessary to provide our services. Your information is shared with other members of Printmehappy.com on its site. By using Printmehappy.com's Quote Request service and accepting our Terms and Conditions, you agree that we may use your personal information to contact you and deliver information to you related to your Request for Quotes.

Newsletters. Printmehappy.com offers valuable content through email newsletters for both buyers and suppliers. Sign up is "opt-in" only, which means that you must sign up for a newsletter before you will start receiving it. If you no longer wish to receive any newsletter, we encourage you to opt out of these communications by changing your notification preferences as described below.

Analysis. In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behaviour. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable.

Testimonials and Feedback. We sincerely appreciate the feedback we receive from our users. Your feedback, both positive and negative, is forwarded to the appropriate departments at Printmehappy.com as necessary so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly asked for your permission to do so.

Email Services. Printmehappy.com offers services such as "Tell a Friend" that allow visitors to notify other people via e-mail about its services. We do not use any email addresses used in these communications for any purpose other than to forward the requested information.

Other communications. Printmehappy.com reserves the right to send you email communications related to your Request for Quotes and the status of your account or for billing purposes. In addition, Printmehappy.com sends periodic surveys, e-newsletters, and other communications, all of which you can opt out of receiving by changing your notification preferences as described below.


HOW DO WE SHARE YOUR INFORMATION WITH OTHERS?
Because Printmehappy.com is an online printing marketplace it is important that both the buyers and printers are aware of who they are dealing with. Buyers and suppliers information is shared between them to facilitate bidding process and business. Our customer information is an important part of our business. As a result, we limit the disclosure of this information to the information necessary to provide our service of matching buyers and suppliers. Our sharing of information to outside parties is described below.

Buyers. To facilitate our business of buyer registration and supplier sign-up, buyers using our Request for Quotes service will be provided information about available suppliers. This includes supplier contact information, company background information and, where appropriate, ratings or reviews.

Suppliers. Similarly, suppliers will be provided with buyer information so buyers may be able to have their purchasing needs fulfilled. The buyer's information can be viewed and used to communicate with the buyer about their print or design project. In addition, suppliers may receive information about buyers in a manner that does not disclose personally identifiable information.

Affiliates. Printmehappy.com has established partnerships to provide our Print Quote Request service throughout the Internet to both buyers and suppliers. When a user has utilised these services through an affiliate, we will share information about these users to the affiliate as necessary. This information is typically reported in an aggregated format.

Advertisers. We aggregate information about our collective users for potential advertisers who are interested in understanding whether their offering would be suitable to our audience. This information does not include personally identifiable information like your company name or email address. Any promotions sent to you from the advertiser are done in a blind manner where the advertiser has no access to your personal contact information.

Legal Requests. Printmehappy.com is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law. In addition, Printmehappy may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity in order to maintain a high level of trust and safety in our community.


INFORMATION SECURITY
Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as "firewalls," encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system.


ACCOUNT INFORMATION AND PREFERENCES
Printmehappy.com provides a number of ways for you to manage your personal information.

Account information. If you need to update your account information, such as your contact email address, you may do so by signing in to your account. You can log in to your account at http://www.printmehappy.com/login.php.

Notification Preferences. You have the option to opt out from different email notifications. That can be done in preferences section from your account.

Password. Printmehappy.com members may be issued a password to access their account. As a member, you are responsible for all actions taken with your user ID (your email address) and password, including fees charged to your account, deposits made, bids placed or transfers completed. Do not share your password with any third parties, as you may be legally liable for any fees or charges that are incurred. If you believe that your password has been compromised, you should immediately change your password or contact Customer Care at customercare@printmehappy.com or 0870 896 5852.


CHILDREN
Children (persons under the age of 18) are not eligible to use Printmehappy.com's services.


LEGAL DISCLAIMER
Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access.


THIRD PARTY LINKS
Also, Printmehappy.com contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies to information collected by Printmehappy.com alone.


NOTIFICATION OF CHANGE
To accommodate changes to our website, changing technology, and possible legal requirements, Printmehappy.com may change this privacy policy at any time. We will promptly post any policy changes to this page and notify our members directly with notice of any material changes.

For additional information, or if you have any questions regarding this policy or the privacy practices at Printmehappy.com, please submit your questions or comments directly to privacy@printmehappy.com via email. Any personal information you submit will be used solely to respond to your requests.
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CONTACTING US
If you have any additional questions or comments about Printmehappy.com's privacy statement, please contact us:
Printmehappy.com
112 Monica Road
Birmingham
West Midlands
B10 9TQ
customercare@printmehappy.com